Refund Policy

We Care About Your Experience — Our Refund Policy

Your satisfaction matters. If a return is necessary and it qualifies for a refund, we want you to know exactly what to expect.

What Happens After a Return?

We’ll inspect the item once it’s back. If everything checks out, we’ll process your refund.
This takes up to 14 days from the date of receipt.

How You’ll Get It Back

Refunds are returned to the same method you used to pay. Depending on your provider, it may take 3 to 5 days for the funds to show up.

What You Won’t Get Back

• Original shipping charges
• Possibly return shipping, if the item was not defective or incorrect

Need help with an exchange instead? Reach out anytime at support@shoppogol.com.